At 988com, your personal data is handled with the same care we apply to every other part of this platform. This Privacy Policy explains exactly what information we collect, why we collect it, how we use it, who we share it with and what rights you hold over your own data.
Privacy at a Glance
Six plain-English principles that summarise how 988com approaches the privacy and data protection of every user on this platform.
We collect only the personal data required to operate your account, process transactions and comply with applicable regulations. We do not collect excessive or irrelevant personal information.
All data transmitted between your browser and our servers is protected using TLS encryption. Stored data is secured behind access controls and is subject to regular security reviews.
Your personal data is never sold, rented or traded to unaffiliated third parties for marketing, commercial profiling or any other purpose not described in this Privacy Policy.
Marketing communications are sent only where you have given prior consent. You may withdraw consent and opt out of all marketing messages at any time via your account settings or by contacting our support team.
You have the right to access, correct, restrict, port and request deletion of your personal data. All such requests are handled promptly and with full respect for your entitlements under applicable data protection law.
Personal data is not retained indefinitely. We apply defined retention periods based on legal requirements and operational necessity, after which data is securely deleted or anonymised.
This Privacy Policy (hereinafter referred to as "the Policy", "this Policy" or "Privacy Policy") is issued by 988com (hereinafter referred to as "988com", "the Platform", "we", "us" or "our"), accessible at 988com.cam. It describes how 988com collects, processes, stores, discloses and protects the personal data of individuals who access or use the Platform (hereinafter referred to as "you", "the User" or "your").
988com operates as an English-language online betting and casino information platform serving Pakistani users. In the course of providing our services — including account registration, financial transactions, sports betting, live casino gaming and responsible gambling tools — we necessarily collect and process certain personal data. This Policy sets out the full scope of that data processing in a transparent and comprehensible manner.
This Policy should be read in conjunction with the 988com Terms & Conditions, which govern the overall legal relationship between you and the Platform. By registering an account or using the Platform in any capacity, you acknowledge that you have read and understood this Privacy Policy.
Pakistani Users — Regulatory Context: Pakistan does not currently have a comprehensive general data protection law equivalent to international frameworks such as the GDPR. However, 988com applies data protection principles consistent with internationally recognised standards of data minimisation, purpose limitation, security and user rights. This Policy does not constitute legal advice. Users in Pakistan should be aware that their data may be processed in jurisdictions outside Pakistan.
The following definitions apply throughout this Privacy Policy:
Any information relating to an identified or identifiable natural person, including but not limited to name, email address, date of birth, postal address, national identity number, payment account details and device identifiers.
Any operation performed on personal data, whether automated or manual, including collection, recording, organisation, structuring, storage, adaptation, retrieval, consultation, use, disclosure, transmission, restriction, erasure or destruction.
988com, which determines the purposes and means by which personal data is processed in connection with the operation of the Platform.
Any third-party service provider that processes personal data on behalf of 988com, subject to contractual obligations to handle that data in accordance with this Policy and applicable law.
A freely given, specific, informed and unambiguous indication by the User — by a clear affirmative action — that they agree to the processing of their personal data for one or more specific purposes.
The identity and age verification process through which 988com confirms a User's identity, date of birth, nationality and other relevant personal details as required by anti-money-laundering and responsible gambling obligations.
988com collects personal data across several categories, depending on the nature of your interaction with the Platform. The categories of personal data we collect are described below:
| Data Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC/passport number, nationality | Account registration, KYC verification, age eligibility confirmation |
| Contact Data | Email address, phone number, residential address (city, province) | Account communications, support correspondence, KYC verification |
| Financial Data | Payment account details (bank account reference, wallet reference), transaction history, deposit and withdrawal amounts in PKR | Payment processing, withdrawal verification, AML compliance |
| Technical Data | IP address, browser type and version, device type, operating system, session duration, time zone | Platform security, fraud prevention, service optimisation |
| Usage Data | Pages visited, games played, bets placed, session duration, feature interactions | Platform improvement, responsible gambling monitoring, personalisation |
| Communications Data | Support chat transcripts, email correspondence, complaint records | Support resolution, dispute management, regulatory compliance |
| Verification Documents | Scanned CNIC, passport photo page, proof of address, payment method screenshots | KYC/AML compliance, age verification, fraud prevention |
Special Category Data: 988com does not intentionally collect special category personal data (such as health data, religious beliefs or political opinions). However, responsible gambling assessments may require you to voluntarily share information about gambling-related difficulties. Any such information is processed solely for the purpose of providing appropriate support and is handled with the highest level of confidentiality.
We collect personal data through the following means:
Data you provide directly when you register an account, complete KYC verification, make a deposit or withdrawal, contact support, request self-exclusion, or otherwise interact with the Platform directly. This includes information you enter into registration forms, identity verification pages and support request fields.
Data collected automatically through cookies, web beacons, server logs and similar tracking technologies as you navigate the Platform. This includes technical data such as IP addresses, device identifiers, browser information and session data. Please refer to Section 10 (Cookies & Tracking) for full details.
In certain circumstances, we may receive personal data from third-party sources, including:
References to payment channels such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah are provided for contextual familiarity only. These financial institutions are not data controllers for the data 988com processes and do not endorse gambling activity on this Platform.
Where 988com processes your personal data, it does so on one or more of the following lawful bases, depending on the specific processing activity:
The personal data we collect is used for the following specific purposes:
No Automated Decision-Making With Legal Effect: 988com does not use automated processing systems to make decisions that produce significant legal effects on Users — such as Account bans — without human review. Automated systems may flag activity for review, but consequential decisions are subject to manual assessment.
988com does not sell, rent or trade your personal data to unaffiliated third parties for commercial purposes. We may disclose your personal data to the following categories of recipients, solely for the purposes described in this Policy:
We engage trusted third-party service providers to assist in operating the Platform. These may include KYC and identity verification providers, payment processors, fraud prevention services, customer support platforms and analytics tools. All such providers are contractually required to process your data only on our instructions and to maintain appropriate security standards.
We may disclose personal data to regulatory bodies, law enforcement agencies, courts or other governmental authorities where required to do so by law, court order or legally enforceable demand. We will notify you of such disclosures where we are legally permitted to do so.
In the event of a merger, acquisition, restructuring or sale of all or part of 988com's business, your personal data may be transferred to a successor entity. You will be notified of any such transfer and of any material change to the applicable privacy terms.
We may share your personal data with other third parties where you have given your explicit prior consent to such sharing for a specific purpose. You may withdraw such consent at any time by contacting us at [email protected].
As a platform serving users in Pakistan and operating with internationally based service providers, your personal data may be transferred to, and processed in, countries other than Pakistan. Such transfers may include countries whose data protection laws differ from those applicable in Pakistan.
Where personal data is transferred internationally, 988com takes steps to ensure that adequate safeguards are in place — such as contractual data processing agreements imposing obligations consistent with internationally recognised data protection standards — to protect your data throughout the transfer and processing chain.
By using the Platform, you acknowledge and consent to the international transfer of your personal data as described in this section, subject to the safeguards described above.
988com retains personal data for no longer than is necessary for the purposes for which it was collected, subject to any longer retention period required by applicable law or regulatory obligation. The following general retention principles apply:
Following the expiry of applicable retention periods, personal data is securely deleted or anonymised such that it can no longer be associated with an identifiable individual.
988com uses cookies and similar tracking technologies to operate and improve the Platform, to maintain session state and to analyse usage patterns. A cookie is a small text file stored on your device by your web browser when you visit a website.
You may manage cookie preferences through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling strictly necessary cookies will impair core Platform functionality. Detailed instructions for managing cookies in common browsers are available through your browser's help section.
Subject to applicable law and the specific circumstances of your request, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, please contact us at [email protected] with the subject line "Data Rights Request" and your Account username.
You have the right to request a copy of the personal data we hold about you, along with information about how and why it is being processed.
You have the right to request correction of inaccurate or incomplete personal data we hold about you. Updates to account registration data may require re-verification.
In certain circumstances, you have the right to request deletion of your personal data. This right may be limited where retention is required by law or for legitimate dispute resolution purposes.
You may request that we restrict processing of your personal data in certain circumstances — for example, while the accuracy of the data is disputed or an objection to processing is pending.
Where processing is based on consent or contractual necessity and carried out by automated means, you may request a copy of your personal data in a structured, machine-readable format.
You have the right to object to processing of your personal data based on legitimate interests — including profiling — and to withdraw consent to marketing communications at any time.
We will respond to all data rights requests within 30 days of receipt. Where a request is complex or where a high volume of requests has been received, this period may be extended by a further 60 days, with notice provided to you within the initial 30-day window. There is no charge for making a data rights request except where requests are manifestly unfounded or excessive, in which case a reasonable administrative fee may apply.
988com is strictly an adults-only platform. We do not knowingly collect, process or store personal data from individuals under the age of 18, or under the higher minimum age required by the applicable operator license jurisdiction.
If we become aware that personal data has been collected from a minor without appropriate parental consent or contrary to our age restrictions, we will take immediate steps to delete that data, suspend the associated account and take any further action required. Where we suspect a registered user may be under the required minimum age, we will immediately suspend account access pending age verification.
For Parents & Guardians: We strongly encourage parents and guardians to use parental control software to restrict minors' access to online gambling websites, including 988com. If you believe a minor has registered on this Platform or has accessed it without authorisation, please contact us immediately at [email protected].
988com implements a range of technical and organisational measures to protect personal data against unauthorised access, accidental loss, destruction or alteration. These include:
While we take reasonable and appropriate steps to protect your personal data, no system is completely immune to security threats. You are also responsible for maintaining the security of your account credentials and for ensuring that your device is protected against malware and unauthorised access.
988com reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, changes in applicable law or regulatory guidance, or changes to the Platform's services and features. The effective date and version number at the top of this Policy will be updated to reflect any revisions.
Where changes to this Policy are material — meaning they significantly affect your rights or the way we process your data — we will provide notice via a prominent notification on the Platform and, where we hold your email address, by direct email to your registered address.
Your continued use of the Platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms, except where applicable law requires explicit re-consent for specific processing activities. You are encouraged to review this page periodically to remain informed about how we protect your personal data.
If you have any questions, concerns or requests relating to this Privacy Policy or to the way in which 988com processes your personal data, please contact us using the details below. We take all privacy enquiries seriously and will respond promptly.
Email: [email protected] — Please use the subject line "Privacy Request" or "Data Rights Request" along with your Account username. We aim to acknowledge all privacy-related enquiries within 48 hours and to provide a substantive response within 30 days.
If you believe that your 988com account or personal data has been compromised, contact us immediately at [email protected] with the subject line "Security Concern". Our security team will investigate and respond on a priority basis.
To withdraw consent to marketing communications, contact [email protected] with the subject line "Marketing Opt-Out" or use the unsubscribe link included in any marketing email you have received from us. Opt-out requests are processed within five (5) business days.
We are committed to resolving all privacy-related concerns fairly and efficiently. If you are not satisfied with our response, you may have the right to lodge a complaint with a relevant data protection supervisory authority in your jurisdiction.
Now that you understand how 988com handles your personal data, return to the platform to explore cricket betting, live casino, responsible gambling tools and everything else built for Pakistani players — knowing your privacy is in good hands.