Everything you need to know about 988com — from setting up your account and making deposits in PKR, to understanding bonus terms, cricket betting markets and our responsible gambling tools. Browse by category or scroll through all 25 questions below.
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If your question isn't answered here, our support team is available 24/7. Email [email protected] — we respond within one business day.
To register on 988com, click the Sign Up button on the homepage and complete the registration form with your full name, date of birth, email address and a secure password. You must confirm that you are at least 18 years old and agree to the Terms and Conditions before your account is activated. Registration typically takes less than two minutes.
988com requires identity verification before processing your first withdrawal. Acceptable documents include your Pakistani CNIC (National Identity Card), a valid passport, or another government-issued photo ID. You may also be asked to provide proof of your payment method. All documents are reviewed by our security team and handled in line with our Privacy Policy.
No. Each individual is permitted to hold one account only on 988com. Multi-accounting — registering multiple accounts under the same or different names — is strictly prohibited and will result in suspension of all associated accounts and forfeiture of any balances. If you have trouble accessing your existing account, contact our support team rather than creating a new one.
Click the Forgot Password link on the login page and enter the email address associated with your account. A password reset link will be sent to that address within a few minutes. If you do not receive the email, check your spam folder. If you are still having trouble, contact our support team at [email protected] and we will assist you promptly.
You can update most personal details from within the Account Settings section of your 988com dashboard. Changes to core identity information — such as your name or date of birth — may require re-verification with updated documents, as these fields are linked to your KYC record. Contact [email protected] if you need guidance on updating sensitive account information.
You must be at least 18 years old to register and use 988com, or the higher minimum age required by the applicable operator license jurisdiction. We verify age during registration and as part of our KYC process. If we identify or suspect that an account belongs to a person under the minimum age, we will suspend the account immediately and investigate.
Log into your 988com account and navigate to the Deposit section of your dashboard. Select your preferred payment method from the options available, enter the amount you wish to deposit and follow the on-screen instructions to complete the transaction. Deposits must be made from payment accounts registered in your own name. Minimum and maximum deposit limits vary by payment method.
988com references familiar Pakistani payment channels including bank transfers via HBL, UBL, Meezan Bank and Bank Alfalah, as well as digital wallet options such as Easypaisa and JazzCash, and the Raast real-time payment system. These are cited as locally recognised references only. Availability may vary and none of these institutions endorse or support gambling on this platform. Check the deposit page within your account for currently available methods.
Withdrawal processing times vary by payment method and your account verification status. Standard withdrawals are reviewed and approved within one to five business days following submission. Accounts that have completed full KYC verification typically experience faster processing. Withdrawals are paid to the same payment account used for your most recent qualifying deposit, subject to verification requirements.
Yes, minimum and maximum withdrawal limits apply and are displayed within your account dashboard at the time of making a withdrawal request. Limits may vary depending on your account tier, payment method and verification status. For specific limit figures applicable to your account, refer to the Withdrawal section of your dashboard or contact [email protected] for assistance.
Withdrawals may be delayed if your account has incomplete KYC verification, if the transaction has triggered an anti-money-laundering review, or if there is an active bonus with outstanding wagering requirements. In some cases, additional documentation may be requested. Our support team will notify you by email if any action is required from your side. Contact [email protected] with your account username for a status update on a specific withdrawal.
Yes, withdrawal requests can be cancelled from within your account dashboard provided the withdrawal has not yet been processed. Once a withdrawal has been approved and sent to the payment processor, it cannot be reversed. If you need to cancel a pending withdrawal urgently, contact our support team as quickly as possible at [email protected] — include your account username and the withdrawal reference number.
988com covers a wide range of sports betting markets including cricket — with full coverage of Pakistan national matches, PSL, T20 internationals, ICC tournaments and bilateral series — along with football, tennis, basketball, UFC and esports. Match winner, handicap, over/under totals, player performance markets and live in-play betting are available across major events. Market availability depends on the specific fixture and the operator's offering at the time.
Live betting allows you to place wagers on events that are already in progress. Odds update in real time to reflect the current state of play. To place a live bet, navigate to the Live Betting section, select an ongoing event and choose your market. Note that live markets may be temporarily suspended during key moments — such as wickets falling in cricket or goals in football — and bets placed during a suspension period may be voided at the operator's discretion.
The 988com live casino section features real-time games streamed from professional studios, including live Baccarat, Blackjack, Roulette and a range of game show-style titles. Games are hosted by live dealers and streamed in HD video. Betting limits vary by table, with options suitable for both casual players and higher-stakes sessions. Browse the Live Casino lobby in your account for the full current selection and table availability.
All slot games available on 988com use certified random number generator (RNG) technology to determine outcomes. Each spin is entirely independent and the result is not influenced by previous spins, your betting history or account status. RNG certification is conducted by recognised third-party testing laboratories. Return-to-player (RTP) percentages for individual slots are published in the game information panel within each title.
Minimum bet sizes vary by game type, market and account tier. Sports betting markets generally support minimum stakes from PKR 100 or equivalent, while casino games have their own table-specific minimum bet requirements displayed before you join a session. Slot games typically allow low minimum stakes per spin. Always check the specific game or market for the applicable minimum at the time of play, as limits may change.
988com offers a range of promotional bonuses including welcome deposit bonuses for new players, reload bonuses for existing accounts, free bet promotions on selected sports markets, cashback offers and seasonal promotions tied to major events such as PSL season, ICC World Cup and other marquee tournaments. All active promotions are listed on the Promotions page of your account. Availability and terms vary by offer.
A wagering requirement specifies how many times you must bet the bonus amount — or bonus plus deposit amount — before any winnings derived from that bonus can be withdrawn. For example, a PKR 5,000 bonus with a 30x requirement means you must place qualifying bets totalling PKR 150,000 before withdrawal is permitted. Contribution rates vary by game type — slots may contribute 100% while live casino games typically contribute at a lower rate. Check individual offer terms for full details.
Yes. All bonuses on 988com have an expiry period, which is stated on the individual promotion page. If you do not complete the wagering requirements within the specified time — typically between 7 and 30 days depending on the offer — the bonus balance and any associated winnings will be automatically removed from your account. Expiry periods are not extendable. Read the full terms of each bonus carefully before opting in to avoid disappointment.
Yes. If you prefer to play without bonuses, you can decline any promotional offer during the deposit process or contact our support team to note a bonus-free preference on your account. Playing without a bonus means your deposits and winnings are immediately withdrawable without wagering conditions attached. Many experienced players prefer this approach for the flexibility and immediate access to funds it provides.
988com uses TLS encryption to protect all data transmitted between your device and our servers. Account access is protected by password authentication, and we encourage all users to enable two-factor authentication (2FA) from their account security settings. We apply strict KYC and anti-money-laundering procedures and our security team monitors account activity continuously. Your personal and financial data is handled in accordance with our Privacy Policy.
Responsible gambling limit tools are available within the Responsible Gambling section of your 988com account dashboard. You can set daily, weekly or monthly deposit limits and loss limits directly from there without needing to contact support. Limits take effect immediately when reduced. Increases to existing limits are subject to a mandatory cooling-off period before activation — this is by design, to protect you in moments of pressure. Visit our Responsible Gambling page for full details.
To request self-exclusion, contact our support team at [email protected] with the subject line "Self-Exclusion Request", including your account username and your chosen exclusion period — minimum six months or permanent. Your account will be suspended immediately upon confirmation. Self-exclusion cannot be shortened or reversed during the exclusion period. All marketing communications are stopped immediately on confirmation of your request.
Pakistan has gambling restrictions under the Prevention of Gambling Act, 1977. The legal status of online gambling in Pakistan is subject to applicable law and ongoing regulatory interpretation. 988com does not claim to hold a Pakistani government licence or any form of endorsement from a Pakistani authority. You are solely responsible for understanding and complying with the laws applicable in your location before using this platform.
Didn't find the answer you were looking for?
Our support team is available around the clock. Email us at [email protected] — include your account username and a brief description of your issue. We typically respond within one business day for standard enquiries and faster for urgent responsible gambling or security matters.
Now that your questions are answered, head back to the 988com homepage to explore cricket betting, PSL markets, live casino, responsible gambling tools and everything else built for Pakistani players.